IMPORTANT: If we deem any wording to be explicit, racist, offensive or of an unpleasant nature etc we have the right to cancel your order and refund you. This is in accordance with eBay's policy and our own company's policy. If you do ask for explicit wording you will be asked to change the wording or asked if you would like to cancel the order.
COPYRIGHT & TRADEMARK REGULATIONS
We will not print any artwork, logos, names, slogans, images that are copyrighted or have been trademarked.
By uploading artwork for us to print, you confirm that you are the owner or have permission to use the artwork, and that it does not contravene any copyrights, trade marks or other licences.
We will be not be liable for damages arising out of or in connection with the use of any content you ask us to produce. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of damage to property and claims of third parties.
What courier do you use?
We use Royal Mail for almost 99% of our sales - on the odd occasion if it is a very large item or lots of small items ordered we will use a professional courier.
Are you based in the UK?
Yes, we have over 10 stores based around the UK and all of our products are shipped either same or next day.
Can I return Personalised, Custom Made or Made to Order Items?
Unfortunately no - Any item that has been personalised custom made, or made to order including all diamante rhinestone products cannot be returned.
This is in accordance with eBays policy our own Franchise companies policy and also in line with the UK gov Law act for personalised goods which can be found in ebays help page section.
Please make sure you are happy with this before purchasing.
All other items are covered and can be returned.
